Queensland

The Salvation Army services Queensland

We provide a wide range of specialist family violence responses across South East and North Queensland which include specialist family violence case management and recovery services for victim survivors of family violence. 

Refuge services

South East and North Queensland

Our family and domestic violence refuge services in the South East and North Queensland are for women and children experiencing family and domestic violence. Support includes: 

• Risk assessment 

• Safety planning 

• Advocacy 

• Support accessing grants and payments 

• Referrals to other services such as legal, wellbeing, mental health, housing and health services 

For referral into the refuge services, call DV Connect on 1800 811 811. DV Connect is able to access available vacancies in these refuges 

Housing partnerships

We are a network partner in the  RISE2 Foundation, established by the  Zonta Club and in collaboration with  Coast2Bay Housing Group. Our practitioners provide trauma-informed case management services for women and children victim survivors in community-based housing, with a focus on safety, recovery and empowerment. 

Family violence outreach services

Sunshine Coast and Mackay

These services provide specialist family violence case management responses to victim survivors of family and domestic violence. Support includes: 

• Risk assessment
• Safety planning
• Advocacy
• Support accessing grants or other payments
• Referrals to other services and brokerage support based on need

• Mobile Support Unit in Mackay 

To refer your client complete the Family Violence Outreach Referral Form .

Embedded practitioner

Mackay region

We co-locate with Queensland Police to provide specialist support, information and advice to victim survivors who attend the police station. The embedded practitioner can provide referrals to other services for case management and longer-term supports. 

Recovery services

Family and domestic violence counselling 

Our Family Violence Counsellor and Specialist Family Violence Therapeutic Practitioner provide psychoeducation and healing and recovery-focused supports for adult victim survivors engaged in both residential and outreach services. 

Healing and recovery for children 

Specialist therapeutic responses are provided for children across the residential and outreach services in both South East and North Queensland. The Specialist Children’s Practitioner provides trauma-informed, child-centred and culturally safe supports, with a focus on recovery from experiences of family violence. 

Co-located services 

To provide holistic responses for victim survivors accessing our Alcohol and Other Drug services who have intersecting experiences of family violence, a Senior Specialist Family Violence Practitioner is co-located within the service. The Practitioner provides co-case management responses; secondary consults and capacity building for staff to enhance the experience of victim survivors accessing the services and to support their safety.