Contact us
Feedback and complaints
We are committed to hearing from you about your experience as it will assist us to continually improve the services we deliver.
Whistleblower report
Report improper, illegal, corrupt or unethical conduct by The Salvation Army Australia Territory or its personnel.
Abuse of vulnerable people
If you see or experience something that doesn’t feel right - like harm, risk of harm or abuse - please speak up. We take every concern seriously.
Feedback and complaints
You may find there are times when The Salvation Army does not meet your expectations or you are dissatisfied with our personnel or the services and products we provide. If this is the case, we encourage and support you to let us know.
Your feedback is important to us.
Frequently asked questions
Feedback and complaints form:
Whistleblower report
An important part of supporting legal and ethical standards in The Salvation Army Australia is enabling people to speak up about any improper, illegal, corrupt or unethical conduct by The Salvation Army Australia Territory or its personnel. The Salvation Army has a structured approach to whistleblowing.