Raise a concern
We think that it is important to provide different ways for different people to provide feedback and complaints.
Report a safeguarding concern
If you see or experience something that doesn’t feel right - like harm, risk of harm or abuse - please speak up. At The Salvation Army, we take every concern seriously.
How you can report a concern
You have several options:
- Talk to a worker you trust at one of our sites
- Contact your local Division:
- New South Wales & ACT - 02 9466 3510
- Queensland - 07 3222 6666
- South Australia & NT - 08 8408 6900
- Tasmania - 03 6228 8400
- Victoria - 03 8872 6400
- Use our national feedback and complaints form
- Reach out to our Safeguarding Team by phone, email or through the safeguarding feedback form
- Make a Whistleblower Report if needed
If you are a Salvation Army member, paid worker or volunteer and something happened at one of our sites, you may have extra reporting responsibilities. Please act on your concerns.
Government mandatory reporting
By law, adults must report child abuse or neglect to the police or Child Protection.
If you are a Salvation Army member, paid worker or volunteer and something happened at one of our sites, you may have extra reporting responsibilities. Please act on your concerns.
If you are a Salvation Army member, paid worker or volunteer and something happened at one of our sites, you may have extra reporting responsibilities. Please act on your concerns.
Mandatory reporting
Learn more: Reporting Child Safety Concerns
Report child abuse at a Salvos site
Use our direct to safeguarding form
Youth advisory groups
Hearing from kids and youth through advisory groups helps us improve our activities and services. Let us know if you want to join a local, state or national group today
