Get help
Call us Monday to Friday, 9am–4pm.
We believe in good for you
If times are tough, come and see us for a cuppa and a chat.
Our Salvos Connect site is open three mornings a week:
- Monday, Tuesday, Thursday
- 9.30am–11.30am
We can help you find the support you need to get you back on your feet. This may involve financial counselling, case work or referrals to our alcohol and other drugs service.
Other ways we can help:
Community café
Monday and Tuesday 9.30am–12pm
Coffee. Cafe. Connection.
Come and enjoy a free hot drink and light refreshments.
Open every week except for public holidays.
Financial support
For all-year financial support, call us and a team member will have a compassionate conversation with you to understand your needs and let you know what help is available.
When you phone us, you may be told you're eligible for a voucher and directed to visit us at our Salvos Connect collection site (also called Doorways) on a Monday, Tuesday or Thursday, between 9.30am and 11.30am.
Prison chaplaincy
By request
Our prison chaplains are available at correctional centres throughout Australia.
The Salvation Army chaplains are part of a multi-faith chaplaincy team. Where a Salvation Army Chaplain is not operating in a particular prison, a referral will be passed to another member of the Chaplaincy Team.
Financial counselling
The Salvation Army’s free financial counselling service, Moneycare, is here to help you feel in control of your finances. The financial counsellors can work with you to manage your debt, develop new strategies or you may like to explore our free eBook. They can also point you in the right direction for a No Interest Loan.
Call us to book an appointment or talk to a financial counsellor online.
Housing help for veterans
Have you or a family member served in the Australian Defence Force and need help finding housing? The Veteran Support Team may be able to help.
Supporting our defence forces
The Salvation Army supports our servicemen and servicewomen as chaplains. Members of the Red Shield Defence Services team are based at the Townsville Lavarack Barracks.
Alcohol and other drug recovery services in Townsville
Adult service
- For men and women, 18+
- Detox unit: residential stay for about seven days
- Rehabilitation program: three-month residential stay and case work program
- Pre-treatment and post-treatment support
Address: 4-36 John Melton Black Drive, Garbutt, Qld 4810
Youth service
- For young people aged 16–25
- Three-month residential program
- Therapeutic group work
- One-on-one case management
Address: 4-36 John Melton Black Drive, Garbutt, Qld 4810
Request prayer
We would love to pray for you or have a conversation with you about faith. We have many Salvation Army officers (ministers), employees and volunteers who commit to faithfully praying for the needs of our community every week.
All prayer requests submitted via email are confidential. You can ask someone to contact you.